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OVERVIEW
- Fast rollout in under 10 minutes
- Detection of previously unseen SaaS applications
- Accurate license numbers mapped against users
- Improved cost mapping across a decentralized organization
- Increased time efficiency on report generation and data sharing
THE CUSTOMER
The Norwegian Research Centre (Norce) is an independent research institute based in Bergen, with 800 employees across Norway. They research to facilitate informed and sustainable choices for the future, focusing on energy, health, climate, environment, society, and technology.
800
Number of employees
2010
Founded
5/5
Rating
THE Challenge
Summarize:
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Perplexity AICostly, inaccurate, and inefficient: the limitations of a legacy SAM tool
With researchers spread geographically and a wide variety of applications in use, accurate license inventory is vital to Norce. Researchers use unique devices, software, and operating systems, including Linux, Windows, and Mac, which requires the ability to distinguish when the same user accesses software on different devices to avoid duplicate license numbers. Their previous SAM tool generated an inaccurate licensing position, leaving their IT Manager, Kjetil Knutsen, to reconcile data manually.
“Our previous legacy tool was unusable. I had to reconcile the data manually to get the right license numbers.”
— Kjetil Knutsen, IT Manager, Norce
Real-time, right-sized license position
Norce uses Xensam’s advanced software discovery to gain greater visibility of their SaaS applications and reconcile their licensing position. The platform supports diverse operating systems across their environment, creating a real-time, accurate picture of users and licenses in use. Previously, Norce knew they would face problems in a software license audit from a major vendor. Now, with an accurate license picture at hand, they have peace of mind.
“We see so much more with Xensam, especially previously unrecognized SaaS applications.”
— Kjetil Knutsen, IT Manager, Norce
Accurate cost allocation across a distributed IT environment
Norce has set up a highly specific organizational structure in Xensam to map data accurately across the country, associating costs with licenses by device and user. This makes optimization decisions and reporting faster and enables license consolidation initiatives.
“The Cost Center has been fantastic. Because of our unique organizational structure, it’s valuable to map costs accurately across departments and more granular sub-groups.”
— Kjetil Knutsen, IT Manager, Norce
Data in minutes with standard and custom reports
With Xensam, Norce has reliable data at hand in minutes. Standard Reports give them insights on the metrics that matter most, from usage trend analyses to cost reports, vendor data, and license positions. Norce also uses Custom Reports to combine metrics for a unique picture of their IT environment, including a custom report created by Xensam’s support team that maps device and software costs to all Azure AD users.
“We use Standard Reports a lot. They’re so much quicker. We also use a special report created by the support that maps device and software costs to all Azure AD users.”
— Kjetil Knutsen, IT Manager, Norce
Fast deployment and significant efficiency gains
Rollout was smooth and fast, with all agents deployed across the IT environment in 10 minutes, supported by Xensam’s knowledgeable support team. The platform’s speed has delivered significant efficiency improvements in day-to-day reporting and data sharing.
“Implementation was easy. It took 10 minutes to deploy all the agents across our IT environment. Xensam’s support has been incredible compared to our previous provider.”
“The platform’s speed is one of the things I appreciate the most. It’s so responsive and has saved me a lot of time.”
— Kjetil Knutsen, IT Manager, Norce
“We see so much more with Xensam, especially previously unrecognized SaaS applications.”
IT Manager
Norce
