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OVERVIEW
- Complete software visibility across 9 companies, 750+ employees, and approximately 500 devices
- Compliance confidence demonstrated during an Oracle audit
- Proactive contract expiration and licensing management
- Microsoft 365 integration delivering immediate benefits
- End-to-end implementation support via ITAM Solutions
THE CUSTOMER
SK FireSafety Group is a leading provider of fire safety solutions, with operations spanning nine companies across Benelux and the UK, supporting over 750 employees and managing approximately 500 devices. As part of API Group, the company is subject to stringent US compliance requirements, making robust IT asset management a business-critical priority.
750
Number of employees
THE Challenge
Summarize:
ChatGPT
Perplexity AIInsufficient software tracking and a tool that never delivered
Before implementing Xensam, SK FireSafety had minimal asset management beyond basic registration in their ITSM tool. Tracking software deployment, licensing, and compliance was difficult, and as part of API Group, the company’s compliance obligations were becoming increasingly demanding.
Their previous IT asset management solution had been in place but was never fully utilized. With the team’s primary focus on IT support and infrastructure, there were no dedicated resources to leverage the tool’s capabilities. The cost relative to the value being extracted was a growing concern, and it became clear that a more intuitive, actively managed solution was needed.
Xensam partner ITAM Solutions assessed SK FireSafety’s situation and recommended Xupervisor as the right replacement. The decision was driven by the need for a tool that was easier to implement, required less hands-on management, and provided better insight into software usage and compliance. ITAM Solutions led the transition, providing end-to-end implementation support, detailed documentation, and solutions for hybrid infrastructure challenges including integration with both Intune and non-Intune devices. This case was delivered in partnership with ITAM Solutions, who led the assessment, implementation, and ongoing support.
“The solution we got from ITAM Solutions and Xensam Xupervisor was exactly what we needed, and the ongoing support ensures we can always adjust as we grow.”
— Gert-Jan Haverkamp, Infrastructure Team Lead, SK FireSafety Group
Compliance confidence during an Oracle audit
Since implementing Xensam, SK FireSafety has had its compliance capabilities put to the test. During an Oracle audit, the platform provided instant, accurate insights, saving significant time and effort and demonstrating the value of having reliable software data readily available.
Operational efficiency and proactive IT management
Xensam has streamlined software tracking across the organization, reducing the time required for compliance validation and contract management. The team can now anticipate contract expirations and licensing needs in advance, moving from reactive to proactive IT management.
Microsoft 365 integration and a foundation for further automation
Microsoft 365 integration was implemented as part of the rollout, delivering immediate benefits. Additional integrations, including Adobe and AutoDesk, could further enhance automation as the company continues to expand its use of the platform.
“The solution we got from ITAM solutions and Xensam Xupervisor was exactly what we needed, and the ongoing support ensures we can always adjust as we grow.”
Infrastructure Team Lead
Gert-Jan Haverkamp
